Ms. Olen Juarez-Lim, AICI, was our guest speaker in one of our monthly sales events (Sales General Meeting). In spite of having close to 700 participants, she succeeded in keeping their interest the whole time. With her wit and humor, she mirrored to us the aspects of Corporate Imaging that needed to be addressed, which the listeners willingly accepted sans defensiveness. She is very practical in her approach – a trait that is essential when addressing our sales people. Just as importantly, she has given many of our sales people a renewed awareness of today’s styles and fashions applicable to the more mature individuals. We are looking forward to having her again for our Corporate Services employees.

Connie Carag-Vargara

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Ms. O’s sessions for our National Branch Heads’ Conventions have been met with much enthusiasm. Probably too much, as the participants have requested for her to be a guest speaker for the 2nd year in a row! Not only are her teachings practical and easy to adopt, they are central to our goal of reaching out to customers, and critical to sealing business deals. From good grooming and appropriate dressing, to table etiquette and communication techniques for entertaining clients, the modules have helped branch heads put their mannerisms into proper perspective. Participants claim that they should now be able to stand out and deliver with more confidence and strength- whether the purpose is to close a new deal or just keep the business relationship alive and healthy.

Ms. Lim’s 10 Tips for Outdoing the Competition cuts across every conceivable barrier. Use them when dealing with customers, guests, or new contacts, and see the difference!

Bernard Lapuz
Senior Vice President, Corporate Planning Division
METROBANK